Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you’re not, you may return eligible items within 20 days of delivery.

How to Request a Return:

To initiate a return, please contact our Customer Service team at 888-723-3864 to obtain a Return Authorization (RA) number.

When calling, be sure to have your order number and date of purchase ready.

Return Guidelines:

  • All returned items must be unused and in their original condition.

  • Include the RA number clearly on the outside of the return package.

  • Unauthorized returns will not be refunded.

  • A 15% to 20% restocking fee may apply.

  • We reserve the right to reject any return that is not in resalable condition or cannot be returned to the manufacturer.

Ship Returns To:

Michigan Safety Products
ATTN: RETURNS (Include RA # and Order #)
8640 Commerce Court
Harbor Springs, MI 49740